Roku Keeps Restarting: How to Fix In Seconds - Robot Powered Home (2023)

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Watching your favorite movies and shows on TV can be a great way to unwind and relax after a long day.

Personally, I think the Roku TV helps you do this best thanks to the different streaming platforms it supports, like Netflix and Hulu.

However, it can be frustrating when your TV runs into a problem like your Roku not having sound or your Roku remote not working that affects your viewing experience.

A few days ago, when I was binging on a show that I had been waiting for a long time, I ran into another problem. My Roku TV suddenly began restarting without warning.

This made it impossible for me to enjoy what I was watching.

I immediately looked up this problem online only to find that it was a common issue that a lot of Roku users had faced in the past. And luckily, there were simple solutions to fix this problem.

After carefully going through almost every article and forum about this issue, I compiled this comprehensive guide.

This will allow you to troubleshoot your TV’s restarting problem and go back to enjoying content the way you should.

This article will carefully guide you through each solution, step by step, teaching you how to implement these fixes and explaining the possible causes behind the problem.

If your Roku keeps restarting, try updating its firmware, letting it cool down, checking the connections to it, and resetting the device.

Perform a Hard Restart

If you have ever run into a technical issue with any device in the past, chances are you have heard the phrase “Have you tried restarting it?”

Now while this fix may seem very trivial, it can actually work with most problems.

When you restart a device, you end up clearing its running memory.

This means that any piece of faulty code that was causing problems will be removed and your device will be reset to a fresh state.

To reboot your Roku:

1. Press the Home button on your Roku remote.
2. Using the up or down buttons, navigate to the Settings menu and select System.
3. Select the System Restart option and then click Restart.

You can also reboot your Roku manually by unplugging it from the power source, waiting for about 15-20 seconds, and then plugging it back in.

Update the Firmware on Your Roku

Roku constantly releases patches and bug fixes in firmware updates, making it very important to keep your device updated.

Updating your System’s software won’t just fix your existing issues but also add additional features.

Usually, your Roku will update itself automatically, but you can manually update it as well.

To update the firmware on your Roku:

1. Press the Home button on your Roku remote.
2. Using the up or down buttons, navigate to the Settings menu and select System.
3. Select System Update and choose Check Now.
4. If an update is available, allow your Roku to update.

Check Power Supply

Another reason why your Roku might be restarting is that it isn’t receiving enough power.

To avoid this issue, make sure that you use a genuine Roku wall power supply specifically designed for your device.

If you are using a Roku Streaming Stick by plugging it into your TV’s USB port, there is a chance that your TV might not be sending enough power to it.

This issue can be resolved by resetting your TV by unplugging the TV from its power source for about 10 minutes before replugging it.

Doing this will refresh the USB hardware and result in sufficient power being sent to your Roku Streaming Stick.

Also, make sure that the power cables you are using are connected securely and that the cables are not damaged.

Check the HDMI Cables

Your Roku can run into issues if the HDMI connection is unreliable.

This can happen if your HDMI cable is damaged or if it is connected incorrectly.

You can fix this problem by inspecting your HDMI connection and ensuring that the cable is not bent or damaged.

Make sure that the wire is connected firmly to the TVs HDMI port.

You can also try unplugging the HDMI cable and plugging it back into a different HDMI port.

Ensure Good Wi-Fi Signal Strength

While this is rare, a poor Wi-Fi signal may cause your Roku to freeze and reboot in some cases.

You can prevent this from happening by checking your Wi-Fi connection.

In addition, you can make use of speed testing services online to test the strength of your network connection.

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If there are too many people connected to the Wi-Fi network, it can affect performance.

Try switching to a different channel (you can do this by accessing your router’s admin panel on a browser) to free up some bandwidth space for your Roku to use.

If your modem supports dual frequencies, you can also try switching to a different frequency band to see if it helps.

If Your Roku is Overheating, Unplug and Let it Cool Down

Overheating can damage electronic components. As a safety measure against this, Roku is designed to automatically shut off if it begins to overheat.

If you find that your Roku is overheating, unplug it from the power source, allow it to cool down for about 10-15 minutes before plugging it back into power.

You can prevent your Roku from overheating by placing it in an area with good airflow to keep your device cool.

Also, make sure that you keep it away from other devices that emit heat, as this can also cause your Roku to shut down and reboot.

Uninstall and Reinstall the Channel/App if the Issue is Channel/App Specific

If you find your Roku freezing and rebooting only when using a certain channel, you can focus on fixing the issue with that channel instead of the TV itself.

If the data in the channel gets corrupted for some reason, it can mess with your TV, causing it to reboot frequently.

To fix this, you will have to uninstall it and then reinstall it. To do this:

1. Use the remote to highlight the channel you want to remove on the Home screen.
2. Press the star (*) button.
3. Select the Remove channel option and click on Remove.
4. Wait for the channel to be deleted.
5. Once it’s been deleted, go back to the Home screen and select Streaming Channels.
6. Find the channel that needs to be reinstalled and follow the instructions on the screen to reinstall it.

Alternatively, you can try updating the channel to see if it fixes your issue. To update a channel:

1. Use the remote to highlight the channel you want to update on the Home screen.
2. Press the star (*) button.
3. Select the Check for updates option and follow the instructions on your screen to update the channel.

Remove the Headphones From the Remote

There is a known issue with Roku where it tends to freeze and reboot when headphones are connected to the remote.

A quick fix is to simply disconnect your headphones from the remote and to continue using your Roku normally.

If your Roku remote is not working, try replacing the batteries.

If that does not work, unpair the remote and pair it again.

However, if you still want to use your headphones with your Roku, you can try these steps:

1. Make sure your Roku is up to date. If not, follow the steps mentioned earlier to update your device.
2. Unplug the Roku from its power source for about 30 seconds.
3. Disconnect your headphones from the remote.
4. Remove the batteries from the remote and wait for about 30 seconds before putting them back in.
5. Reboot your Roku and check again for updates.

Disable Nintendo Switch Wi-Fi

Another known issue with certain Roku devices was an interference caused by Nintendo Switch Wi-Fi.

This has been mostly reported to occur when playing Pokemon Sword and Shield on the Nintendo Switch.

There was an update released by Roku to fix this issue.

However, a lot of users still complained of the same problem after the update.

This could be because the update did not install correctly.

To ensure that your device updates correctly to resolve this issue, try implementing these steps:

1. Update your Roku device.
2. Unplug the Roku device from the power source.
3. Turn off your Nintendo Switch or turn on Airplane Mode on it.
4. Reboot your Roku device and check for updates again.

Factory Reset Your Roku Device

The final troubleshooting option left for you to try is to reset your Roku device to its factory default settings.

Unfortunately, doing so will erase all user data and customizations, so make sure that you consider this option only after trying everything else.

To reset your Roku device:

1. Press the Home button on your Roku remote.
2. Using the up or down buttons, navigate to the Settings menu and select System.
3. Go to Advanced System Settings and select the Factory Reset option.
4. Enter the code that appears on your screen to begin the reset.
5. Your Roku will wipe all data and reset itself.

Contact Support

If none of the solutions above worked for you, chances are there is an internal issue with your Roku device. In this case, all you can do is to contact Roku’s customer service.

Make sure you specify your model and all the different steps you took to troubleshoot the issue, as this will help them understand your problem better.

If your warranty is still active, you will receive a replacement device.

Stop Your Roku From Restarting

Sometimes the issue may not lie within your Roku device. An issue with your network connection can cause your Roku to behave in unexpected ways.

One way to fix this is to update the firmware on your router. You can check how to do this online as the method may vary between different models.

Do keep in mind that Roku, like most other devices, uses cache to store data so that it’s easier to access. Sometimes this cached memory corrupts and takes up a lot of space, thereby affecting functionality.

So clearing the cache can work in some cases. To do this; press Home 5 times > Up 1 time > Rewind 2 times > Fast Forward 2 times.

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Frequently Asked Questions

Why is my Roku blinking on and off?

A connection problem between your Roku device and the remote makes it blink on and off.

You can fix this by replacing the batteries on your remote and pressing and holding the reset button in the remote’s battery compartment for about three seconds to reset the connection.

Why does my TV keep shutting off?

Reasons for TV shutting off include – not getting enough power, power cables not connected securely, damaged cables, overheating, or automatic power-saving features.

How do I reset my Roku?

Open the Settings menu, go to the System option, select Advanced System Settings and select the Factory Reset option. Enter the code that appears on your screen, and then your Roku will reset itself to its factory default settings.

Why does my TV keep going black?

This is an issue that occurs if your TV isn’t receiving input correctly. To fix this issue, make sure that your HDMI cable is not damaged and connected securely to the TVs HDMI port.