You are trying to enjoy your favorite TV show, but the TCL Roku TV keeps restarting. Finding a solution can be frustrating, but you shouldn’t worry. Nothing can ruin a night of watching movies with the family like a TCL Roku TV that keeps restarting randomly. Luckily, you have a few different options to fix the problem.
Why does my TCL Roku TV keep restarting?
Start by checking for any available firmware updates on your TCL Roku TV and make sure that you have the latest firmware installed. If you are still having problems after updating the firmware and checking the cables and power source, try resetting your TCL Roku TV back to factory settings.
It is necessary to identify what might be causing your TCL Roku TV to restart before fixing the problem. It could be overheating, bad apps, weak cable connections, or pending firmware updates. This guide will show you how to fix the problem and what works best.
These methods have been tested on different year and model numbers for the TCL Roku TVs. They work well and are effective in fixing the random restarting issue.
TCL Roku TV Keeps Restarting? [DO THIS FIRST]
The TCL Roku TV is a popular smart TV with a built-in Roku streaming device. It is designed to be one of the top-selling TVs on the market.
However, some have reported that their TCL Roku TV keeps restarting. If you are experiencing this problem, you should keep reading to learn about a few potential ways to fix the issue.
A TV restarting on its own can signify many different things. It could be that the TV is overheating, or it could be something as simple as a power outage or a bad cable connection.
It is also possible that the problem may lie within the TV’s firmware. We recommend checking for any available updates first.
This can also happen if you have recently updated your TV’s firmware and it has not been correctly installed. This is one of a few different ways to troubleshoot your Roku TV.
After trying this, we have mentioned other solutions below. If these are unsuccessful, we recommend resetting your TV to factory settings and reinstalling the latest firmware update.
4 Ways To Fix TCL Roku TV That Keeps Restarting
Many TCL Roku TV owners have been complaining about their TVs restarting themselves, and they are not sure what the problem is. The most common causes of this issue are the cables, power supply, and firmware updates.
We have discovered a few ways to fix a TCL Roku TV that keeps restarting. You should try updating the firmware first. But if this isn’t the problem, you will find more solutions to consider below.
1. Update The TV’s Firmware
If your TV keeps restarting randomly, the first step is to update your TCL Roku TV’s firmware. To do this, go into the settings and look for System Update. Clicking this will check for updates and download them.
This will fix several issues with your TV, and if the firmware update doesn’t fix the problem, you should try the next step as an alternative fix.
2. Try A Hard Restart Of The TV
To do a hard restart, go into the Settings. Then click the right arrow to enter the System settings.
Next, click Power. This will open a menu of options where you will see System Restart. Click the Restart button and let the hard restart fix your TV’s problems.
3. Check Or Replace Your Power Supply
If you turn on your TCL Roku TV and start to restart randomly, this may be caused by a faulty or loose wire inside the TV.
To fix this issue, first, check if any wires are loose or disconnected at the back of the TV set. You can also test the cables on a different TV to see if the problem occurs again.
4. Perform A Factory Reset On The TV
A factory reset can be performed in the settings menu or manually. But remember, this will wipe the memory of your TV too.
This means you will need to download your apps again and reconnect the WiFi once it reboots. You should only consider this a last resort fix if nothing else works.
What Causes TCL Roku TV To Keep Restarting?
The TCL Roku TV is a smart TV with an inbuilt streaming service. It is one of the most popular brands of smart TVs in the market.
However, some users have reported that their TCL Roku TV keeps restarting. Below are the most common causes why this problem happens.
Too Much Heat
TCL Roku TVs emit heat when they are on, and they need to be appropriately ventilated to keep them from overheating.
Poor ventilation can cause the TV to keep restarting unexpectedly because the heat buildup will eventually cause too much pressure on the machine, which will trigger a restart.
Always clean the vents if you notice too much heat happening.
Bad apps or apps that need updates can trigger TV restarts too. It will occur when you try to open the app.
When clicking on the app, it will act like it will open but fail. A force quit will occur, and the TV will turn off.
Fortunately, you can fix this problem, and it is pretty simple to repair to make sure your TCL Roku TV runs appropriately in the future. You can also set apps to update to avoid this automatically.
Loose Or Weak Cable Connections
The HDMI cable might be loose or damaged. In that case, you should replace it with a new one or try to see if it works on a different TV.
The power supply is another possible cause of this problem. Any weak or loose cable connections can be why your TV is constantly restarting.
Software Or Firmware Problems
If your TCL Roku TV keeps restarting unexpectedly when you are using it, there might be a problem with the software or firmware.
The device may have been infected by malware and has become unstable. Or you simply could need to perform an update.
Why Does TCL Roku TV Keep Restarting When Opening Apps?
One common problem people are reporting is that their TCL Roku TV keeps restarting when they open apps on their TV.
This means whenever the user clicks on a specific app, it rejects them from using the app, and the TV turns off. Try these steps to fix it.
The first thing you should look for is any available updates for your apps. While your settings should be automatic, turning that off will require you to do manual updates.
Head over to the Streaming Channels area and into the app store. Once you get there, you will be able to click on apps to see if an update is available.
You can check if the apps that cause a restart have an update available. Click Update and allow some time for all outdated apps to download updates.
Once the downloads finish, try opening the apps again. If the problem persists, you can try something different.
Uninstall & Install App
If you are experiencing an issue with your TCL Roku TV, it is possible that the problem can be fixed by simply uninstalling and reinstalling the app.
This is a simple process and will only take a few minutes of your time. You can click on the app in the settings and press the uninstall button.
Wait a few minutes and download the app again. When you do this, it will download the app with the latest updates.
Is There A Reset Button On A TCL TV?
Factory reset is used when there are errors with the TV, and it cannot be fixed without removing all of your data. This is also done when you sell or give away your TV to someone else.
To perform a factory reset, start by unplugging the power cord from the back of your TV. The next step would be to remove the back cover and locate the small button on the back of your TV.
This button can only be seen when you have removed the cover from your TV, and it is located between two vertical lines in black ink. The last step would be to push this button with the pin and plug in the TV again.
More Roku Articles:
We have a long list of articles in our help series surrounding Roku devices. Here are just a few you might find interesting:
- Why is my Roku blinking?
- YouTube Won’t Open On Roku: What Should You Do?
- How to get internet browser on Roku tv?
- Roku remote power button not working
- TCL Roku TV Keeps Restarting
Why does my Roku need constant rebooting? ›
Roku streaming players that connect to the USB port on your TV will lose power when the television is turned off. Also, depending on your television, many will lose power when the TV goes into standby. This means that your Roku device must “boot-up” every time the TV is turned on.Why is my TCL Roku TV turning on and off by itself? ›
If your TV keeps turning on by itself, and you use the Roku mobile app, ensure the app is completely closed before turning your TV off. Sometimes the TV registers the app as you still using the TV and may turn it back on.Why does my TCL Roku TV keep going into recovery mode? ›
We recommend rebooting both your wireless router and your Roku TV. I'd also recommend trying to connect your Roku TV to an alternate network, such as a mobile hotspot, to see if you can finish updating your TV. Then once your TV has been updated, try switching back to your home wireless network.How to do a hard reset on tcl Roku TV? ›
Using a straightened paper clip or ball-point pen, press and hold the recessed RESET button on the TV connector panel. Continue to hold the RESET button for approximately 12 seconds. When the reset cycle completes, the status indicator comes on dim. Release the RESET button.How do I know if my Roku is failing? ›
If you see a red flashing light or a “low power” warning, that means your Roku isn't getting enough power. Your Roku may still work, but it can crash or behave differently at any time. A flashing red light or on-screen message indicates that the Roku has insufficient power.What will restarting my Roku TV do? ›
Note: Restarting your Roku will not make any changes to your device. It will not remove your apps or your WiFi settings. It will simply turn your Roku off and on again.Why does my TV keep going on and off by itself? ›
Turn off eco mode
Some TVs come with this option, which is intended to reduce energy use. Instead of your television turning off, it goes into a power-saving sleep mode. Yet devices connected to your TV through CEC or Wi-Fi could cause it to turn on by itself. To prevent this, disable eco mode in your settings.
Check Your TV's Power Timer
If you find your TV is turning on or off around the same time like clockwork, it's possible this was set up accidentally by a child or cat sitting on the remote. Poke around your TV's settings to see if you can find the power-scheduling feature and ensure it's disabled.
The blinking light on Roku indicates that there is a problem with the connection, power, or remote. You can determine the exact issue by the light color and the light's location. But until then, the light will continue blinking, and you won't be able to access your favorite shows!How do I get my Roku TV off recovery mode? ›
Locate the pinhole Reset button on the back of your TV, near the antenna, HDMI, and audio connections. Using a straightened paperclip (or similar), press and hold the reset button for at least 20 seconds.
How do I get my TCL TV out of power save mode? ›
- From a Home screen, swipe up to access all apps.
- Navigate: Settings. Smart Manager. .
- Tap. Battery. .
- Tap the one of the following to turn on or off : Normal saving mode. Super saving mode.
- Tap. Battery detail. .
- Tap the. Batter saver switch. to turn on or off.
- Press the Home button to access the main screen.
- Select Settings.
- Use the right arrow button to scroll to the System option.
- Go to Advanced system settings.
- Select the Factory reset option.
- Choose the Factory reset everything option.
You may need to factory reset your TCL Roku TV in order to resolve an error or network connectivity issue. Please be aware that performing a factory reset will remove all of your personal data including, settings, Roku data, and menu preferences.How do you know if you need a new Roku? ›
Many older Roku models only support single-band Wi-Fi, and even some recent ones don't support the latest 802.11ac standard. Consider upgrading if your Roku's streaming quality doesn't seem to match your internet speed and/or your router's capabilities.How many years does a Roku last? ›
The average lifespan of a Roku TV is around seven (7) years for regular-to-heavy usage. You can somehow prolong it up to nine (9) years if you maintain and care for it properly.How long should a Roku device last? ›
Like all devices, the Roku stick starts to wear out after three to five years of use. With proper care and maintenance, most users use their Roku stick for up to five to seven years. If you want to prevent your Roku's hardware from degrading, try to avoid exposure to heat stress, dust, and humidity.Is there a Reset button on a TCL TV? ›
From the TCL Android TV remote control, press the Settings button. Scroll to More Settings > Device Preference > Reset. Select Factory data Reset on the Factory data Reset warning screen. Select Erase Everything.How do I update my Roku TCL TV? ›
- Press Home. on your Roku remote.
- Scroll and select Settings.
- Select System.
- Select System update.
Unplug the TV from the outlet for 30 seconds, and when plugging it back in, plug it directly into an outlet that you know works properly. This is called a 'soft reset' and should recalibrate the TV.Why does my TCL Roku TV keep blinking on and off? ›
If the TCL television light is still constantly blinking, it may be signaling that there's something wrong with your internet connection. This can be the issue, whether you have wireless or wired internet. For wireless connections: Check the signal strength or try to change your connection.
Why does the red light keep blinking on my Roku TV? ›
Most Roku streaming players have a light on the front of the unit. Under normal operation this light is either off or white, and may flash when you press buttons on your remote control. However, it will FLASH RED when your device has insufficient power.How do I fix the blinking light on my Roku? ›
A blinking white light on your Roku device indicates some fault in the device. There may be some connectivity issue or a software problem. You can solve this issue by checking the cables, restarting your Roku device and Wi-Fi router, or resetting the factory settings.What is safe mode in TCL TV? ›
Turning on the Safe mode allows you to check if the Android TV is operating normally as all downloaded applications will be disabled. If you observe that the issue does not occur when Safe mode is turned on, you may consider uninstalling the downloaded applications which may not be compatible with the Android TV.What does power saving mode do on TV? ›
The Energy Saving feature in Samsung Smart TV adjusts the brightness of your TV to reduce Power Consumption. It can also help to reduce eye fatigue especially in dim and dark room.What gets erased when you clear cache? ›
After you clear cache and cookies: Some settings on sites get deleted. For example, if you were signed in, you'll need to sign in again. If you turn sync on in Chrome, you'll stay signed into the Google Account you're syncing to in order to delete your data across all your devices.How do I get to the Roku secret menu? ›
To access the Update and Reset secret menu:
- Press Home five times.
- Immediately press Fast Forward three times.
- Press Rewind twice. The Update and Reset secret menu should open.
- On your computer, open Chrome.
- At the top right, click More .
- Click More tools Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
- Click Clear data.
A factory reset clears the majority of data from your Roku TV and resets it to a factory default state. After you complete a factory reset, you need to set up and configure your Roku TV again including the following: Perform the Guided Setup and activation process.How do I force a factory reset on my TV? ›
- Turn on the TV.
- Press the HOME button on the remote control. ...
- Select Settings.
- The next steps will depend on your TV menu options: ...
- Select Factory data reset or Reset.
- Select Erase Everything. ...
- Select Yes.
You can reset your Roku remote without a pairing button by turning it off and removing it from the power supply. Remove the batteries from your remote control and give it a 30-second wait. After restarting your device, use the remote once the Home Screen appears.
How do I clear the cache on my TCL TV? ›
- From a Home screen, swipe up to access all apps.
- Navigate: Settings. Apps & notifications. .
- Tap ' View all XX apps. '.
- Tap the appropriate app.
- Tap. Storage & cache. .
- Tap. Clear cache. . This option may not be available for some apps.
Soft Reset is simply powering your phone off and on by using power button - no data is lost. Hard Reset is forcibly stopping the power to phone by removing the battery ( if the battery is user replaceable)- no data is lost.Why do I have to reset my Roku every day? ›
Roku streaming players that connect to the USB port on your TV will lose power when the television is turned off. Also, depending on your television, many will lose power when the TV goes into standby. This means that your Roku device must “boot-up” every time the TV is turned on.Why is my Roku updating over and over? ›
All Roku TV™ models and Roku® streaming players are designed to ensure they are always running the latest version of software. Your Roku device will check to see whether new software is available for download during initial setup and whenever the Roku device is powered on, and then randomly every 24-36 hours.When should you not clear cache? ›
In general, I recommend not clearing your cache unless you have a specific reason to. The files in the cache allow the websites you visit most often to load faster, which is a good thing. Your browser will periodically delete old files, so it's not like the cache is going to keep growing forever.Is it good to clear cache all the time? ›
So if you clear your browser's cache and temporary internet files regularly, this helps your computer or device run optimally—and doing so can help fix certain problems, like a website loading slowly, or formatting issues on a web page.Does clear cache delete everything? ›
Clearing your cache only gets rid of the data your device has stored from the websites and apps you visit—it has no impact on your photos or the files you have saved there. Regardless of the device, your photos are safe when you clear your cache.How do I know if I need a new Roku? ›
Many older Roku models only support single-band Wi-Fi, and even some recent ones don't support the latest 802.11ac standard. Consider upgrading if your Roku's streaming quality doesn't seem to match your internet speed and/or your router's capabilities.How often should you update your Roku device? ›
Your Roku device should update itself every 24-36 hours. However, there are times when it might not update itself quickly enough. Updating your Roku device manually allows you to get the latest features as soon as they come out.